Workflow Automation

Put your business on autopilot

Automate client onboarding, scheduled check-ins, plan assignments, and payment requests. Save hours every week while delivering a consistent client experience.

Always watching

Scraler notices before you do.

A client goes quiet. A workout gets skipped. Meal-plan adherence starts to slip. Each one is a trigger Scraler watches for on its own — no reports to pull, no roster to comb through.

Twelve triggers to build on

From a client going inactive to a subscription about to expire — each one can start an automation.

Catches the quiet ones

Inactivity, missed workouts, and missed appointments surface before a client drifts away.

Good news counts too

Workouts completed, days active, streaks, and weight milestones fire triggers — not just problems.

Triggers

12 available

Client inactive

A client has gone quiet in the app

Missed workout

A scheduled session came and went

Low meal adherence

Meal-plan compliance is slipping

Appointment missed

A booked appointment was never attended

Subscription expiring

Their subscription is about to run out

Milestone reached

Workouts completed, streaks, weight goals

Instant reactions

Detected at 7:00 — handled by 7:01.

When a trigger fires, the response goes out immediately: a chat message, a check-in request, a new plan. You write it once; Scraler sends it every time.

Messages that sound like you

Write the message once with placeholders like {first_name} — every client gets a personal version.

Check-ins on cue

Request a check-in the moment adherence slips, and the client gets it in their app.

Plans and payments too

Assign a training or meal plan, send a payment request, or generate a progress summary automatically.

Configuring the Send Message action in the automation builder, with a personalized greeting that uses a client-name placeholder
On autopilot

The follow-ups you'd never get around to.

The nudge after a missed workout, the congratulations at a milestone, the check-in when adherence dips — they all go out while you're busy coaching.

Automations

Today · 4 runs

Low adherence · Tom V.

Check-in requested

12:30

30-workout milestone · Lisa K.

Sent a congratulations message

09:14

Missed workout · Mark S.

Sent “Everything OK for tomorrow?”

07:01

New client · Emma R.

Welcome message + starter plan assigned

00:01

Milestones celebrated automatically

Workouts completed, days active, streaks, and weight goals get a message without you watching the counters.

Expiring subscriptions flagged

An automation fires before a subscription runs out — while there is still time to act.

Conditions and delays

Add if/else branches and timed waits when a straight trigger-to-action is not enough.

Onboarding on rails

New client at midnight — welcomed by 12:01.

The moment a subscription activates, your onboarding automation runs: a welcome message lands in their chat and their starting plan is already assigned — whether you were awake for it or not.

Welcome message, instantly

The greeting goes out the moment their subscription activates.

Starting plan included

Their first training or meal plan is assigned in the same run, so day one is never empty.

Part of the Ultimate plan

Automations are included with Ultimate.

Building multi-week sequences instead? That lives in the Workflow Builder.

An onboarding automation on the builder canvas: a New Client Joins trigger connected to Send Message and Send Payment Request actions
Read the full documentation

Ready to automate your fitness business?

Join trainers using Scraler to automate client onboarding, save time, and deliver a consistent experience.

Workflow Automation | Automated Client Onboarding | Scraler