Client Communication

Connect with clients through seamless messaging

Real-time chat with encryption, file sharing, payment requests, and voice messages. Build stronger client relationships with integrated communication.

Real-time chat

Every client conversation, in one inbox.

Message any client straight from your dashboard. It lands the moment you hit send, whether they're on the web or in the app on their phone.

Delivered instantly

Messages sync the moment they’re sent — no refresh, no delay.

One inbox, every client

Every conversation lives in a single list, sorted by latest activity.

Same chat, on their phone

Clients read and reply from the Scraler app, not just a browser tab.

Chats

New
Search conversations…

Anna Kowalski

Can we move today's session to 6pm?

2m2

James Kim

Sent a photo

34m

Lisa Park

Voice message · 0:18

1h

David Chen

typing…

now
Voice, video & files

Send a voice note — not a wall of text.

Attach a photo, drop a form-check video, or just talk. Every message type lands in the same thread — no separate uploader to dig through.

Voice messages

Record and send in seconds — clients tap to play, right from the thread.

Photos, video & files

Share a progress photo, a technique clip, or a document, inline.

See them typing

A typing indicator shows a reply is on its way, then clears itself.

Lisa Park

0:42
9:14 AM

Nice work — let's build on that Thursday.

9:15 AM
A photo sent in chat: a plate of salmon with asparagus and potatoes
9:16 AM
Never miss a message

Replies find you, wherever you are.

Push notifications, unread badges, and typing indicators keep every conversation in view without living inside the app.

Anna Kowalski

now

Can we move today's session to 6pm?

Anna Kowalski

Can we move today's session to 6pm?

2m3

Push notifications

A message lands on the client’s phone the moment you send it.

Unread counts follow you

The same badge shows up whether you check from your laptop or your phone.

Typing indicators

See the moment a reply starts — it clears itself the moment it stops.

Group & team chat

Start a group, not just a one-on-one.

Pick a single client for a private conversation, or bring several into one shared thread — the same New Chat button either way.

Individual or group

Choose one client or several when you start a new conversation.

A separate line for staff

Ultimate-plan studios get their own team chat for internal messages, apart from client conversations.

Included on every plan

Real-time client chat ships on Basic, Plus, Premium, and Ultimate — no add-on required.

New Chat

IndividualGroup
3 clients added
Add clients…

Anna Kowalski

Strength · 3× / week

James Kim

Hypertrophy · 4× / week

Lisa Park

Fat loss · 5× / week

David Chen

Marathon prep

Rachel Adams

Mobility · 2× / week

Read the full documentation

Start connecting with your clients today

Join thousands of trainers using Scraler to build stronger client relationships through better communication.

Client Communication & Chat | Scraler