Right now, emails to your clients come from noreply@scraler.com. With a custom email domain, they come from something like hello@yourfitness.com instead. This guide shows you how to set it up, step by step.
Every time Scraler sends an email to one of your clients — a welcome email, a payment receipt, a check-in reminder — the "from" address shows your domain instead of ours. Your clients see your brand, not Scraler.
You can always switch later.
Emails come from noreply@scraler.com. No setup needed.
noreply@scraler.comEmails come from your domain. Needs an Ultimate plan and your own domain.
hello@yourfitness.comShort answer: it looks more professional and your emails are less likely to land in spam.
Every email reinforces your brand. Clients see your name, not ours.
Authenticated domains are trusted by email providers. Less spam, more inbox.
Clients open emails from a name they recognize. Open rates go up.
From signup to payment receipts — everything comes from your brand.
Tell Scraler which domain you want to send emails from.
After clicking Verify, Scraler generates a TXT record to prove you own the domain. You need to add this record at your domain provider.
Can't find DNS settings? Search for "DNS" in your provider's help section, or look under your domain's management page.
Once ownership is confirmed, Scraler moves to the "Verification & Status" step. You'll see an "Action Required" notice with DNS records needed for email delivery (DKIM/SPF). These records authenticate your emails so they don't end up in spam.
Now choose the name and email address your clients will see when they receive emails from you.
About the sender name
The sender name is what shows up before the email address. For example: "John's Fitness ‹hello@yourfitness.com›". Pick something your clients will recognize.
That's it! Once your sender details are saved, these things happen automatically:
All future emails to clients come from your domain.
Your sender name and logo appear in every email.
Email deliverability improves because your domain is authenticated.
Once verified, all of these automated emails use your custom domain:
Sent when a new client signs up or is invited.
Sent when you invite a client to join your roster.
Sent when a client requests a password reset.
Sent when a payment is successfully processed.
Sent when a payment request or invoice is created.
Sent to remind clients about upcoming check-ins.
All emails are automatically branded with your logo, colors, and custom from-address. You can preview how your emails look before sending.
Once verified, every email switches to your domain. You don't have to change anything else.
If you remove your domain or it expires, emails automatically go back to noreply@scraler.com. Nothing breaks.
You can update your from-name or switch domains whenever you want from Settings.
You don't need a mailbox or email hosting. Scraler only sends from your domain — it doesn't receive mail.